Builder By Nature ("Company," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, request services, or communicate with us through phone, email, text messages, or other channels.
Information We Collect
We may collect the following information:
Personal Information
• Name
• Phone number
• Email address
• Mailing address
• Service address
• Information related to your project or service request
Automatically Collected Information
When you visit our website, we may automatically collect:
• IP address
• Browser type
• Device information
• Website usage data
• Cookies and similar tracking technologies
How We Use Your Information
We may use your information to:
• Provide handyman and home improvement services
• Schedule appointments and consultations
• Send estimates and invoices
• Communicate regarding projects and service updates
• Respond to inquiries and customer support requests
• Process payments
• Improve our website and services
• Send marketing and promotional communications (with your consent where required)
SMS Communications
If you provide your mobile phone number and consent to receive text messages, we may send:
Non-Marketing Messages
• Appointment confirmations
• Appointment reminders
• Project updates
• Service-related notifications
• Customer support communications
Marketing Messages
• Promotions and special offers
• Discounts and seasonal campaigns
• New services and business updates
Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP. For assistance, reply HELP.
Information Sharing
We do not sell, rent, or trade your personal information.
We may share your information with trusted third-party service providers who assist us in operating our business, including:
• Scheduling platforms
• Payment processors
• CRM and communication providers
• Marketing service providers
These third parties are only permitted to use your information as necessary to provide services on our behalf.
We may also disclose information when required by law or to protect our legal rights.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and support marketing efforts. You may adjust your browser settings to decline cookies if you prefer.
Your Rights
Depending on your location, you may have the right to:
• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Withdraw consent for marketing communications
To exercise these rights, please contact us using the information below.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Children's Privacy
Our services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated Effective Date.
Contact Us
If you have any questions regarding this Privacy Policy or our privacy practices, please contact us: